10topmerchantservices

Review

Payment Depot

Overall Rating

4.3/ 5.0

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In-Depth Analysis

4.3

Price

Ease of Use

Features

Support

Pros

Cons

Overview

Payment Depot is a popular merchant account provider known as the “Costco of credit card processing.” It uses a membership-style pricing model where businesses pay a flat monthly fee to access wholesale interchange rates with minimal markups.
Ideal for established small to mid-sized businesses with higher processing volumes, Payment Depot supports in-person, online, and mobile payments. Services include POS systems, eCommerce integrations, recurring billing, invoicing, and a free virtual terminal—backed by major processors like Fiserv and TSYS.

Stax History and Founder

Payment Depot was founded in 2013 by Danny Choi and later led by co-founder and CEO Jared Isaacman, a payments industry visionary. The company quickly made a name for itself by disrupting traditional merchant services through a unique subscription-based pricing model. Instead of charging percentage-based markups, Payment Depot offered merchants direct access to wholesale interchange rates for a flat monthly fee.
This pricing innovation positioned Payment Depot as a cost-effective alternative for growing small and mid-sized businesses. The company partnered with top-tier back-end processors such as Fiserv and TSYS to deliver secure, reliable payment processing solutions. Over the years, Payment Depot expanded its services to include in-person POS solutions, eCommerce payment gateways, recurring billing, ACH transfers, and a complimentary virtual terminal.
In 2020, Payment Depot was acquired by Stax, further strengthening its product suite and extending its reach within the fintech and payments ecosystem. Despite the acquisition, Payment Depot continues to serve its merchant base under its original brand, offering transparent pricing and robust support.

What Is Stax Best At?

Payment Depot carved out its space in the payments industry by offering a subscription-style pricing model that appeals to cost-conscious businesses. Companies with steady or high processing volumes have embraced the service, drawn by the predictability and transparency it brings to payment processing.

Its flat monthly fee grants access to wholesale interchange rates with no percentage-based markups, eliminating the guesswork from billing. This approach reduces unexpected fees and makes it easier for merchants to manage processing costs with confidence.

Above all, Payment Depot is best known for providing substantial savings through straightforward pricing, especially for businesses large enough to take full advantage of the flat-rate structure.

Stax Products and Services

Payment Depot offers a range of solutions tailored for small to mid-sized businesses, including payment processing for retail, eCommerce, mobile, and virtual terminals. It also provides POS hardware, such as Clover systems and EMV/NFC terminals, backed by robust processing partners like Fiserv and TSYS.
In addition to core services, merchants gain access to invoicing, recurring billing, ACH payments, and integration with leading gateways like Authorize.Net. These features are all bundled into a flat-rate subscription model designed for cost-efficiency and simplicity.

Card-less Transactions

Payment Depot supports secure and efficient card-less transactions through its virtual terminal and online payment solutions. Businesses can accept payments remotely via ACH transfers, invoicing, and payment links—eliminating the need for physical cards. These options are ideal for service-based or remote businesses looking to streamline billing while maintaining PCI compliance. The platform integrates with gateways like Authorize.Net and offers features like recurring billing, making card-not-present transactions simple and cost-effective. With Payment Depot, merchants can extend payment flexibility without sacrificing control or security.

Customer Support

From experience and the reviews left by the users of Payment Depot, this merchant service provider supports its customers via:

24/7 Help & Support

24/7 Live Phone Support Online Ticketing System via Support Form

Phone Support

24/7 Live Phone Support

Email

Contact through contact form on website available

FAQ and Chat

Live Web Chat Support Stax Knowledge Base for Business Owners, Software Platforms and Developers

Features & Functionality General Features

Payment Depot offers a full suite of essential payment features tailored for small to mid-sized businesses. From EMV-compliant terminals to virtual terminals for card-not-present transactions, the platform ensures flexible, secure processing. Businesses benefit from tools like recurring billing, invoicing, ACH payments, and detailed reporting. Integration with leading gateways, including Authorize.Net, allows for seamless eCommerce operations. Combined with transparent flat-rate pricing, these features provide merchants with a reliable, easy-to-manage solution for all major transaction needs.

24-Hours Funding

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Advance Funding

Payment Depot provides fast and reliable funding, with most merchants receiving their deposits within 24 hours. This quick turnaround helps businesses maintain cash flow and meet daily operational needs without delays. Whether processing in-person, online, or mobile payments, merchants can count on timely access to their funds. Fast funding is especially beneficial for high-volume businesses that depend on consistent, uninterrupted access to revenue.

Built-In Payment Gateway for Online Transactions

Payment Depot includes access to built-in payment gateway options, making it easy for businesses to accept online payments securely and efficiently. The platform integrates seamlessly with trusted gateways like Authorize.Net, supporting features such as hosted checkout, tokenization, and fraud prevention tools. Whether you’re managing an eCommerce store or sending invoices, the system enables smooth, card-not-present transactions. With real-time processing and PCI-compliant infrastructure, Payment Depot ensures a reliable online payment experience for both merchants and their customers.

Virtual Payment Processing

Payment Depot offers a free virtual terminal that enables businesses to accept payments without physical hardware. Ideal for phone or remote transactions, this browser-based solution allows merchants to key in card details securely and process payments in real-time. The virtual terminal supports recurring billing, invoicing, and ACH transfers, making it versatile for various industries. With encrypted data handling and PCI compliance, Payment Depot ensures safe and efficient virtual payment processing for businesses operating beyond the traditional storefront.

Features

Hardware & Software

Payment Depot provides a robust mix of hardware and software solutions to support in-person, mobile, and remote payment needs. Businesses can choose from EMV/NFC-enabled terminals, Clover POS systems, and mobile readers tailored to their environment. On the software side, merchants gain access to a virtual terminal, payment gateway integrations, invoicing tools, and detailed transaction reporting. All hardware comes ready for plug-and-play use, while the software is designed for ease of use, flexibility, and seamless integration with existing systems.

Standard Terminals for Countertop Transactions

Payment Depot offers reliable, EMV- and NFC-enabled countertop terminals designed for secure and efficient in-person transactions. These standard terminals support chip cards, contactless payments like Apple Pay and Google Pay, and magstripe swipes. Ideal for retail and service-based businesses, they deliver fast processing speeds and user-friendly interfaces. Each terminal is pre-configured and ready to use, making setup simple and minimizing downtime. Backed by Payment Depot’s flat-rate pricing, these terminals help reduce costs without compromising performance.

Smart Payment Depot Terminals

Payment Depot offers smart terminals that combine advanced technology with ease of use, ideal for modern business environments. These devices feature touchscreen interfaces, built-in receipt printers, and support for EMV, NFC, and mobile wallet payments. Powered by secure software, smart terminals can handle tipping, inventory, and customer data functions directly at the counter. Integration with Clover POS systems provides even greater flexibility and customization. These all-in-one terminals enhance transaction speed, security, and the overall checkout experience.

Mobile Hardware

Payment Depot offers portable mobile card readers that allow businesses to accept payments anywhere—on the go, at events, or in the field. These compact devices connect via Bluetooth to smartphones or tablets and support EMV chip, contactless, and magstripe payments. Ideal for mobile service providers and small vendors, the hardware is lightweight, easy to use, and fully secure. Paired with Payment Depot’s processing platform, merchants get reliable, real-time transactions with the same transparent pricing as in-store solutions.

Features

Pricing Options Automations

Features

Sales Channels

Features

Verdict

Payment Depot is a strong choice for established small to mid-sized businesses that process a high volume of card transactions and value transparent pricing. Its membership-style flat-rate model eliminates hidden fees and simplifies billing, making it ideal for merchants seeking predictable costs. While it may not suit startups or low-volume businesses due to the monthly fee, Payment Depot delivers excellent value for those who can leverage wholesale interchange access. With solid hardware options, reliable funding, and broad compatibility, it stands out as a cost-effective and dependable payment processing solution.

Payment Depot

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